Health and Safety

What are the symptoms and treatment of COVID-19?

Symptoms have included:

  • fever
  • cough
  • difficulty breathing
  • pneumonia in both lungs

Please find information, guidelines and the recommended treatment advice of Health Canada.

What can individuals do to prevent this virus from spreading?

At this time, there is no vaccine available yet to protect against this new disease. To help reduce your risk of infection the Public Health Agency of Canada advises people should:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water is not available, use an alcohol-based hand rub to clean your hands.
  • Avoid touching your eyes, nose or mouth with unwashed hands.
  • Cough or sneeze into your elbow or sleeve.
  • Dispose of tissues appropriately.
  • Practice Physical Distancing and stay 2 meters apart from other people as much as possible.
  • Stay home, and avoid public spaces when possible.
  • Do not congregate in groups of more than 10 people.
  • Avoid contact with sick people.
  • Stay home when you are sick.

For further information on how to help prevent the spread of the COVID-19, visit

Recommended cleaning supplies and disinfectants

The Government of Canada’s COVID-19 resources website includes a section on recommended cleaning supplies and how to properly clean hard surfaces to help prevent the spread of COVID-19.

Coronaviruses are enveloped viruses. This means they are one of the easiest types of viruses to kill with the appropriate disinfectant product when used according to the label directions.

Health Canada has published a list of hard surface disinfectants that are likely to be effective for use against coronavirus (COVID-19). This list is updated regularly.

Although they do not claim to kill viruses such as COVID-19, cleaners can play a role in helping limit the transfer of microorganisms. For high-touch surfaces such as door handles, toys and phones, Health Canada recommends cleaning these often with either:

  • regular household cleaners or
  • diluted bleach prepared in accordance with the instructions on the label, or in a ratio of 1 teaspoon (5 mL) per cup (250 mL) OR  4 teaspoons (20 mL) per litre (1000mL). This assumes bleach is 5 % sodium hypochlorite, to give a 0.1 % sodium hypochlorite solution.

If someone suspects they have the virus, what should they do?

If you have flu-like symptoms and have not been exposed to an affected region, follow normal protocols by staying at home, resting and minimizing your social contact. If your condition worsens, contact your health care provider for guidance:

In Winnipeg, call Health Links toll-free at 1-888-315-9257

In Mississauga, call Telehealth Ontario toll-free at 1-866-797-0000

If you have flu-like symptoms and have travelled internationally to an affected region, follow normal protocols by staying home and contact your health care provider or contact Health Links Winnipeg, or Telehealth Ontario for guidance. Please call the health care provider prior to visiting a hospital or doctor’s office to seek guidance and to determine if further action is required.

Tell your health care professional:

  • Your symptoms
  • Where you have been travelling or living
  • If you had direct contact with animals (e.g. if you have visited a live-animal market)
  • If you had close contact with a sick person, especially if they had a fever, cough or difficulty breathing

If you are concerned about the intensity or duration of your symptoms, please contact your doctor or call Health Links Winnipeg (1-888-315-9257) or Telehealth Ontario (1-866-797-0000) for free health information and advice by phone.

This is a difficult time for everyone.  Your physical health is important, but so is your mental health.  Please see our 5 tips for caring for your mental health and keep checking in with friends and family. 5 tips for caring for your mental health